Privacy Policy

Zenithwave Global > Privacy Policy

Privacy Policy for Zenithwave Global LLC

1. Introduction and Commitment to Privacy

Zenithwave Global LLC (“Zenithwave Global,” “we,” “us,” or “our”), located at 1300 DALLAS DR APT 623, DENTON, TX 76205, USA, is an executive strategy business consultancy firm. We are deeply committed to protecting the privacy and upholding the strict confidentiality of the Personal Information entrusted to us by our clients (“Clients”), website visitors, and other individuals with whom we interact.

This Privacy Policy (“Policy”) outlines our practices concerning the collection, use, disclosure, security, and retention of Personal Information. It applies to information collected through our website (if applicable – [Insert Website URL if available, otherwise state “our website, if any”]), during the provision of our executive strategy consultancy services (“Services”), and in our other business communications and operations.

“Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or1 could reasonably be linked, directly or indirectly, with a particular identified or identifiable individual.2 This Policy is designed to comply with applicable U.S. data protection laws, including the Texas Data Privacy and Security Act (TDPSA).

The nature of our Services often involves access to highly sensitive and strategic Client information. Protecting this information is a core tenet of our professional responsibility.

2. Information We Collect

The types of Personal Information we collect are determined by the nature of your interaction with us:

  • Information from Website Visitors and General Inquiries (if a website exists):
    • Contact Information: If you voluntarily provide it (e.g., via contact forms, email inquiries), such as your name, email address, phone number, company affiliation, and the content of your message.
    • Technical Data: IP address, browser type, operating system, device information, and similar data collected automatically through cookies if our website uses them (see Section 7).
  • Information from Prospective Clients:
    • Information shared during initial consultations and discovery phases, including business challenges, strategic objectives, and high-level company information, to assess potential engagement.
  • Information from and About Our Clients (and Individuals Related to Client Engagements):
    • Client Contact and Identification Information: Names, titles, company details, addresses, email addresses, phone numbers of executives and key personnel within Client organizations.
    • Highly Sensitive Business Information: As essential input for our Services, this may include detailed information regarding a Client’s corporate strategy, financial performance and projections, operational processes, market positioning, competitive analyses, potential mergers and acquisitions, intellectual property, trade secrets, internal assessments, and other proprietary and confidential business data. This may also include Personal Information about the Client’s employees, customers, or other stakeholders if relevant to the strategic engagement.
    • Information Gathered During Engagements: Notes, analyses, and data generated through workshops, interviews, surveys, and direct observation during the provision of our Services.
    • Billing and Payment Information: Necessary for invoicing and payment processing.

3. How We Collect Information

  • Directly from You/Our Clients: The vast majority of information, particularly sensitive Client information, is provided directly by you or your organization during consultations, through the provision of Client Materials, in meetings, workshops, and other communications integral to our service engagement.
  • Automatically (Website): If we operate a website, technical data may be collected via cookies and similar technologies.
  • From Publicly Available Sources: We may gather information from reputable public sources (e.g., industry reports, company filings, professional directories) to supplement our research and analysis as part of providing Services, always in a lawful and ethical manner.
  • From Third Parties Authorized by Clients: With explicit Client consent, we may receive information from other advisors or third parties acting on the Client’s behalf.

4. How We Use Your Information

We use Personal Information strictly for legitimate business and professional purposes, including:

  • To Provide Executive Strategy Consultancy Services: This is our paramount purpose. All Client Information, including any Personal Information therein, is used to conduct analyses, develop strategic insights, formulate recommendations, prepare Deliverables (strategic plans, reports, frameworks), and advise executive leadership as outlined in our Engagement Agreement.
  • Client Relationship Management: To manage our engagement with Clients, including essential communications, project management, administrative tasks, and providing ongoing support.
  • Billing and Financial Administration: To issue invoices, process payments, and manage our financial records.
  • Internal Analysis for Service Enhancement (Strictly Anonymized/Aggregated): We may use anonymized and aggregated insights derived from various engagements to refine our proprietary methodologies, develop thought leadership (without disclosing any Client-specific Confidential Information), and enhance the overall quality of our Services. No identifiable Client Information will be used for this purpose without explicit, separate consent.
  • Marketing and Business Development (with consent/opt-out): To share relevant thought leadership, industry perspectives, or information about our services with individuals who have opted in or where otherwise permitted by law. We respect your preferences and provide opt-out mechanisms.
  • Compliance with Legal and Professional Obligations: To comply with applicable laws, regulations, court orders, and our professional and ethical duties as consultants.
  • Security and Operational Integrity: To protect the security of our systems, data, and operations, and to prevent fraud or other illicit activities.

5. How We Share and Disclose Information

The confidentiality of our Client’s information is fundamental to our business. We do not sell Personal Information as defined by the TDPSA or other applicable laws. We share Personal Information only under very limited and controlled circumstances:

  • Within Zenithwave Global LLC: Strictly on a “need-to-know” basis among our personnel (employees and, where applicable, contracted consultants) who are directly involved in providing Services to the Client and are bound by robust confidentiality obligations.
  • With Essential Service Providers (Sub-processors): We may engage trusted third-party service providers for essential operational support, such as secure cloud data storage, encrypted communication platforms, IT support, or specialized analytical tools. These providers are carefully vetted and contractually bound by strict confidentiality, data protection, and purpose-limitation obligations, permitted to use Personal Information only as necessary to provide services to us and for no other purpose.
  • As Expressly Instructed or Consented to by the Client: We will share Client Information with third parties only with the Client’s explicit instruction or prior written consent (e.g., sharing a strategic report with the Client’s board members or other designated advisors).
  • For Legal or Ethical Compliance: If required by law, subpoena, court order, or other binding legal process, or to comply with our professional ethical obligations. We will, if legally permissible and practicable, notify the Client of such a requirement.
  • Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or substantially all of our assets, Client Information (including Personal Information) may be transferred as part of that transaction, subject to the acquirer agreeing to uphold materially similar confidentiality and data protection commitments.
  • Protection of Rights: To establish, exercise, or defend our legal rights or to protect the vital interests of any person.

We will NOT share your specific, identifiable strategic business information or other Confidential Client Information with other clients or for any third-party marketing purposes.

6. Cookies and Tracking Technologies (If Website Exists)

If Zenithwave Global operates a website, it may use cookies and similar technologies to enhance user experience, analyze site usage, and for basic operational purposes. Any such use will be detailed in a separate Cookie Notice on the website, providing information on choices and controls.

7. Data Security

We implement and maintain robust administrative, technical, and physical security measures designed to protect the highly sensitive Personal Information and Client Confidential Information we process against unauthorized access, disclosure, alteration, misuse, loss, or destruction. These measures include, but are not limited to:

  • Strict access controls and authentication mechanisms.
  • Encryption of data at rest and in transit where appropriate for the sensitivity of the information.
  • Secure physical and digital environments.
  • Regular security assessments and updates to our practices.
  • Comprehensive confidentiality agreements with all personnel and relevant third parties.
  • Procedures for incident response.

Despite these measures, no security system is impenetrable. We cannot guarantee the absolute security of information.

8. Data Retention

We retain Personal Information and Client Confidential Information for as long as necessary to fulfill the purposes for which it was collected, to provide our Services, to comply with our extensive legal, professional, and ethical obligations (including record-keeping for consultancy engagements, which can be lengthy), to resolve disputes, and to enforce our agreements.

  • Client Engagement Files: Given the strategic and long-term nature of our consultancy, and potential requirements for future reference or legal/regulatory compliance, client engagement files (which may include Personal Information) are typically retained for a significant period as determined by our internal policies, client agreements, and applicable statutes of limitation.
  • Other Personal Information: Retained for the duration necessary for its specific collection purpose or as required/permitted by law. When Personal Information is no longer required for its legitimate purpose, we will securely destroy, anonymize, or de-identify it.

9. Your Privacy Rights (Texas Data Privacy and Security Act & Other US Laws)

Under the Texas Data Privacy and Security Act (TDPSA) and other applicable U.S. state privacy laws, residents of certain states may have specific rights regarding their Personal Information. Zenithwave Global is committed to honoring these rights. As a Texas resident (effective July 1, 2024), or a resident of another state with applicable privacy laws, your rights may include:

  • Right to Access/Confirm: To confirm whether we are processing your Personal Information and to access that information (including categories of data, purposes of processing, categories of recipients).
  • Right to Correct: To correct inaccuracies in your Personal Information.
  • Right to Delete: To request the deletion of your Personal Information, subject to certain exceptions3 (e.g., where retention is necessary for us to comply with legal obligations, to complete the transaction for which it was collected, for our internal uses reasonably aligned with your expectations, or to exercise/defend legal claims).
  • Right to Data Portability: To obtain a copy of your Personal Information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format,4 allowing you to transmit it to another controller without hindrance (where processing is carried out by automated means).
  • Right to Opt-Out: The right to opt-out of:
    • The “sale” of your Personal Information (as defined by the TDPSA – Zenithwave Global does not currently “sell” Personal Information in this context).
    • Targeted advertising.
    • Profiling in furtherance of decisions that produce legal or similarly significant effects concerning5 you.
  • Right to Appeal:6 If we deny your request to exercise a right, you have the right to appeal our decision through the process we will provide.

Exercising Your Rights:

To exercise any applicable rights, or if you have questions about them, please contact us using the details in Section 14 (“Contact Us”). We will respond to verifiable consumer requests in accordance with the TDPSA and other applicable laws. We will need to verify your identity before processing your request and may ask for additional information for this purpose. You may authorize an agent to make requests on your behalf in accordance with applicable law.

Please note that these rights primarily apply to Personal Information Zenithwave Global controls for its own purposes. If your Personal Information was provided to us by one of our Clients in the course of an engagement, we process that data as a “Processor” on their behalf, and you should typically direct your rights requests to that Client (the “Controller”).

10. Children’s Privacy

Our Services are exclusively directed to businesses and their executive leadership and are not intended for or directed to children under the age of 18. We do not knowingly collect Personal Information from children7 under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).8 If we become aware that we have inadvertently collected Personal Information from a child without verifiable parental consent, we will take steps to delete that information.9

11. Confidentiality in Consultancy Engagements

This Privacy Policy supplements, and does not diminish, the stringent duties of confidentiality inherent in our executive strategy consultancy work and as will be explicitly detailed in our Engagement Agreements with Clients. The protection of Client strategy, proprietary data, and all related discussions is of the utmost importance to Zenithwave Global.

12. International Data Transfers

Zenithwave Global LLC is based in the United States. Our Services are primarily targeted to clients within the US. If we transfer Personal Information to or from other countries (e.g., if a Client has global operations and shares data with us, or if we use secure, reputable international service providers), we will ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.10

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices,11 legal or regulatory obligations, or service offerings. We will post the updated Policy and indicate the “Last Updated” date (e.g., on our website, if applicable, or provide it upon request). For material changes, we may provide more prominent notice or obtain consent where required by law.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact our Privacy Officer or Tiffany Hammond, Sole Member at:

Zenithwave Global LLC

Attn: Privacy Compliance

1300 DALLAS DR APT 623

DENTON, TX 76205, USA

Email: privacy@zenithwaveglobal.com